Inventory will move quickly. Purchases will be fulfilled in the order they are received. Inventory is available while merchandise lasts. Due to high demand we cannot guarantee that all items will be fulfilled. Customer will not be charged until item(s) are able to be fulfilled. During sale processing time will increase, please allow 2-7 days for you order to leave our warehouse. We do prioritize overnight shipping, however please allow 2-3 days for processing. ALL SALE ITEMS ARE FINAL SALE. Final sale items are not eligible for refund, exchange or store credit.
For the Winter Holidays, please see above infographic for important order placement deadlines.
During SALE please note that there is an increase in processing time and orders will leave our warehouse within 2-7 days. We appreciate your patience! We do not process or ship orders on weekends or holidays. During the regular season all orders will leave our warehouse within 2-3 business days excluding weekends and holiday. Orders placed after noon (Pacific Time) will likely be processed the following business day. Please note that orders will not be delivered on weekends. Orders placed on Friday will be delivered the following week. Tracking information will be emailed to the customer once the order has shipped. Once an order has been placed, we are unable to change the shipping method. We do not offer international shipping at this time.
Standard shipping on orders is $8.00
Two Day Shipping on all orders is $25.00
Overnight Shipping on all orders is $40.00
During sale we do prioritize overnight shipping, however please allow 2-3 days for processing.
ALL SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR REFUND, EXCHANGE OR STORE CREDIT.
Regular price merchandise must be returned to our returns department within 14 days of the delivery date for a full refund. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted. Original shipping costs are non-refundable.
Please send all returns and exchanges to:
Emma & Sam Returns
1590 ROSECRANS AVE. STE D418
MANHATTAN BEACH, CA 90266
Please allow 3-5 days for the refund to be processed. Please note during holiday and high demand times, this time frame may increase.
Make sure your name and order number are on the box and include any paperwork if available.
Please contact us at email@example.com if you have any concerns.